I asked them to advocate with the delivery service on my behalf. This is so funny Elizabeth! Never heard back from anyone until after several attempts. It was approx.

Similar to the leg style, the style of Arhaus sofa arms can also vary greatly. I have a very similar fabric and colored couch from a different vendor and had the same problems with my down filled back pillows. Two pieces were shipped damaged and had to be repaired or sent back.

While their higher tier furniture is quite pricey the lower end products are pretty good value and offer style and quality that can certainly benefit your home. One, you can kind of see here that every back cushion is now two-toned.

Already we have problems with the cushions just as you described. Although they have been holding a 50% deposit since March 7, the sales manager demanded that the other 50% be paid before the delivery date could be scheduled. They have been recovered one time only and are as solid as rocks. And Pottery Barn couches are made in America, which is a nice plus. Hi Sarah, my name is Kelly Zitzman and I am Director of Guest Experience from Arhaus. It is a.

Jenn that's too bad! For more information about PissedConsumer check out our There is not enough information available to create the chart. I am about to do the same thing. I hope this helps ease your mind. The algorithm is subject to change in future. The exact construction and feel will certainly vary between different sofa styles. We’ve got the full video review here: The sofa lineup that Arhaus offers is extremely exhaustive, featuring over 60 different independent styles. I added a bunch of the cheap down 20x20 pillows from IKEA into the backs of mine (and kept the original ones as well) and it has helped tremendously (we also have a dog that kills the fluff in one of them, but the ones we routinely use have stayed nicely). Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Terrible customer service!

To give you an idea of how this firmness is achieved, below I’ve outlined the construction assembly of the Kipton sofa. We purchased this sofa specifically because it had down-filled back cushions. Our back cushions are not holding their shape well either. Seems very well built (even against dogs). FYI, all of our Ethan Allen sofas have/had loose back cushions and they have never shifted or been any issue at all. Here are my thoughts on the pros and cons of this Arhaus sectional: Would I do it again? It is.

Most commonly, consumers tend to contact Arhaus to ask questions about: Shipping and Delivery, Request for Information, Product/ Service. Craftsman-built frames are constructed using solid, reinforced, laminate hardwood for lasting strength and superior stability. On the opposite end of the spectrum, “Easy Care” fabrics are designed with messes in mind.

But I probably won't ever spend this much on a sectional again unless we can get 10-12 years out of this one. I have towels folded under the middle of the 2 cushions where the meet to prevent the caving in feeling when you sit down.

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