Pls avoid at all costs. But they have charged me full payment of product price and shipping cost. Said I was well received and even asked me for comments. I do not intend to order again if there are not deep, greatly deep discount. Appalling & Reprehensible Service from Gmarket, Fast and awesome place to buy decent Asian clothing style, We have ordered from gmarket for the…first time.
This process took over 2 months to have Gmarket eventually acknowledge that the item had been returned to the seller - even though I used an express courier service ("next-day delivery") to return the item to the seller - with tracking number provided by the courier service. © 2020 Trustpilot A/S. After sending a thousand of email and leaving inquiries at their platform, G Market eventually replied me an email right now (17th Feb 2020 pm). Every time they were saying all those excuse. Pernah dengar eBay, kan? Its been 2 months but no update until now. We tried to contact customer service and left comments without luck. I ordered a few items online from Gmarket's English-language web site while I was in Seoul, South Korea.The first item arrived ... DAMAGED.I had to waste my time getting a Korean speaker to negotiate the return of the damaged item to the seller, and then to request a refund.Gmarket's English-language Help (accessed via your online Gmarket account messaging area) is all but completely non-functional when it comes to settling disputes/returns, etc. I ordered something in may and it still isnt here. I waited for month and the money was not refunded to me. Can't believed that Gmarket are not professional when come to dealing with their international customer after reading all these online reviews.
100:1 as compared to 4:5...NOT GOOD AT ALL! Ordered some batteries, fold-able shovel and sleeping bag. They don’t even deserve one star I’ve been waiting for a refund for nearly 6 weeks now from Gmarket. had no trouble with them yet. When you see the shipping cost turns out to be "Double" the item price, you would like to cancel the order, right? A scam and fraud!! Gmarket's English-language Help (accessed via your online Gmarket account messaging area) is all but completely non-functional when it … When you talking about average to bad making up 89% on this site...THAT IS DEFINITELY NOT GOOD! So I ordered the same shovel on the same day from another vendor. and for foreigners who cant trade on other south korean sites due to inability to read korean. Gmarket never failed.
Don’t ever buy anything from this websites.
Can't believed that Gmarket are not professional when come to dealing with their international customer after reading all these online reviews. While I did pay, I'm not getting my money back. I didn't even receive anything, why would I have to pay them anything to cancel my order? Some items are good but the others are low quality=> average price is pricey. It is still quite understandable in the period of flooding on demand. The price is acceptable even plus shipping costs during deep discount events. It has been nearly a month and the status of the items has not been refreshed and stopps at packaging. ... GMARKET REVIEW? It is too complicated to cancel my order, they haven't told me how much I have to pay to cancel the order, and because of the time difference, it will take to much time and effort, so I decided just to pay the additional shipping fee to complete the order, then cancel my account and will never shop there anymore.
The "not as described online" item was unopened and still in its original packaging.I stood my ground. I returned some pants but never got a refund-- a loss of about 40,000 won. Some items are not as good as shown in the picture. Ordered some korean made masks and it took nearly a month to arrive. Tried to connect on Live Chat during their office hours but I have yet to be connected to any staff throughout the entire day (from noon to 6pm). Avoid this online mall at all cost. I feel so sad and pissed, I literally stopped eating to save money and I now have this crap. The "not as described online" item was unopened and still in its original packaging.I stood my ground. delivery is just super perfect. © 2020 Trustpilot, Inc. All rights reserved. 2 weeks later, they sent me an email saying that I would need to pay an additional $27 (equivalent in wons) in order for them to ship. Be careful before you place an order there, unless you are ready to pay a surprising amount of additional shipping fee. and even then I did not the product. After sending a thousand of email and leaving inquiries at their platform, G Market eventually replied me an email right now (17th Feb 2020 pm). What a bad commercial is! If I could give no stars, I would! Di sini tersedia seluruh kebutuhan harian maupun kebutuhan fashion dan hiburan. after 2 months I see no sign of money neither in my card or in coupon. They send us exactly what we order. Gmarket never failed. Synnara has a online shop there so no worries about the albums sales are counted or not. I ordered something in may and it still isnt here. Don't bother with their customer service when items missing from order because they will send you on a goose chase then turn around and say their suppliers do not give refund.Never buy from them again. Wouldn't wish this experience to other people.
I just got a fraud charge on my credit card from this site.but my bank caught it in time..tuff crap to you... Not sure about how other people comment negative about Gmarket but my experience after shopping 5 times there was fantastic. Ordered like 3 things when it first started, like 2007 and it was good service. DO NOT WASTE YOUR TIME EVEN THINKING ABOUT USING THIS. And despite the effort they still restricted my account and replied the item was delivered. And to think Korea calls itself a developed country. Should i be screen shotting every single website i'm shopping at where it says what should be given? I bought something costing £35 then they charged me £25 for the delivery and later they charge me £28 for the import duty fare. It’s really prompt and efficient when you purchase from them But when it comes to refunds, they are extremely slow and you are not gonna be able to reach them. Imagine you were in the same situation. Again the company was owned by Ebay? There's no such thing as cancel, if you don't pay it, they get to keep the money and the item. You think you can contact the customer service via webboard which they're recommending? i could exchange it. The second time we order, a store only send us 1 item (out of 5 items we order). I actually recommended the website to many of my friends and staff as the goods arrived quickly but their customer service is seriously horrible and ridiculous. I asked to refund the money and they said they cannot return the whole money they can only return £25. Only the latest review will count in the company's TrustScore. So disappointed.
If they are flooded with continuous negative reviews, customer should take this seriously. They will update each process to let you know (when the item arrived at the warehouse and when the item is ship out...etc) via email. This is ridiculous, I only ordered $81 worth of products, and they deceived me for lower shipping fee, then asked for more shipping fee (I would not have placed the order if I knew the shipping fee is so high). Now I used GMarket when it first appeared.
July 29, 2017. So when I demanded for a full refund the Yoonhee Lee from the customer service stated a full amount will be refunded within 7-10 business days and that was the email I got from her on May 6th and as of now no refund!! Their tactic is to beat round the bush when mistakes happens and after a few more irrelevant replies they close the case.
100:1 as compared to 4:5...NOT GOOD AT ALL! It was not as described by the seller online, and therefore was of no use to me.It seems from the "damaged goods" debacle above, and now the "item not as described online" fiasco, Gmarket's online group of sellers includes a motley collection of less than reputable individuals/organizations.I immediately began the dreaded process of trying to negotiate the return of the "not as described online" item to the seller and ask for a refund.Again, Gmarket's Help when it comes to English-language assistance was atrocious.
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