“Within the next few months, we will install self-service kiosks at developments, enabling residents without computer access in their homes to complete their online annual reviews and other self-service tasks.”. Update: NYCHA is offering new opportunities for Section 8 landlords through the new Housing Choice Voucher Owners Incentive Program.

Go to the Self-Service Portal Applying for Section 8 As of December 10, 2009, NYCHA is no longer accepting new Section 8 applications. Log on to NYCHA's Self Service Portal Log on to Section 8 Owner Extranet Every NYCHA household will have the option to complete their annual re-certifications online using a desktop computer, a tablet or mobile This online map provides information about available CEP Partner services for residents. Senior Vice President for Operations Brian Clarke emphasizes the importance of the training initiatives: “Change is challenging but ultimately this new process will help staff work more efficiently while improving customer service to residents. NYCHANow continues its “employee voices” series featuring articles by employees about initiatives and events that they know best. That’s why we are investing heavily in training and job coaches for staff because we know that, given the right tools and training, staff will successfully adopt the new process.”.

Use in English or Spanish. NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. Residents can also use computers in our mobile Digital Vans to complete their annual re-certifications online. The easiest way to request a transfer is via the Self-Service Portal, which can be accessed through your computer, smartphone, tablet, or other internet-enabled device. Use the app in English or Spanish. 2020 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Public Housing and Section 8 Self-Service. Residents can access the new Online Re-certification Program to conveniently complete their annual re-certification process by clicking on “public housing.”

Data and estimates are updated monthly. NYCHA connects residents to a range of partners, programs, and services that enrich lives. You may also obtain a Voucher Holder Request for Transfer form by calling the Customer Contact Center at (718) 707-7771. This map is best viewed in the latest Google Chrome, Mozilla Firefox, or Apple Safari browsers. NYCHA's Self Service Portal If you are an existing Section 8 Tenant or Section 8/Public Housing Applicant, you can access NYCHA’s Self Service Portal by clicking the below button. We want to hear from you! The same features as in the MyNYCHA App, available on the NYCHA website. Tenants and applicants for Public Housing and Section 8 can manage their information on file. Notice: Please be advised that in response to the state of emergency for COVID-19 NYCHA has issued Guidance to Section 8 Property Owners on Housing Quality Standards (HQS) (as of 09.17.20) Offering residents the option to complete the annual re-certification process online is part of the Authority’s efforts to improve customer service and provide residents with 24/7 access to their information. 2020 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Regarding emergency repairs in your apartment or in a public space, To schedule general apartment repair appointments, For information about housing applications offices. City of New York. NYCHA is committed to a new level of transparency, public participation, and collaboration with our stakeholders. On September 1, 2016, 14,000 NYCHA residents in 54 developments who were up for re-certification were invited to participate in the new Online Re-certification Process. To date, NYCHA has trained approximately 400 staff on the new online system, which is built on NYCHA’s Customer Relationship Management software, Siebel. If you’re a NYCHA resident, here’s everything you need to know, from how to pay your rent and parking fees to getting repairs done in your apartment. Get And Sign Nycha Self Service Form So that the Housing Authority can scan and capture the information provided in the returned document; thereby allowing the Housing Authority to process it faster and more efficiently. “In addition to training, we are actively reaching out to residents and communitybased organizations to help bridge the digital divide,” says Janet Abrahams, Senior Vice President for NextGen NYCHA Operations. Users can choose the services for specific needs by clicking the check box next to the list of resources. Log on to NYCHA's Self Service Portal. NYCHA is working with community-based partners to help residents with the process and provide access to computers and WIFI. Self-Service Links NYCHA Applicants, Section 8 Tenants and Section 8 Owners can view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week. We welcome your collaboration! Locate nearby workforce programs, adult education services, community and senior centers, and a host of other services. Transitioning to a digital-friendly workforce will streamline our day-to-day operations and allow staff to spend more time focused on residents, and less time filling out paperwork.”. Here you will find facts about the development, activities related to property maintenance, services available, etc. In addition to formal classroom training, NYCHA provides property management staff with coaches, computerbased training classes, selfhelp guides and a dedicated help desk. Use in English or Spanish.

To submit an article about a project in your department, please contact NYCHANow.

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